One of the largest expenses restaurants incur besides labor and food costs are credit card processing expenses, also known as merchant service fees. The implementation of Non-Cash Adjustment (NCA) programs and Cash Discounting is becoming the new normal and is widely accepted by restaurants and their customers. These programs help restaurant owners offset card acceptance expenses and can reinvest in their businesses. In many cases, restaurants qualify for a no-cost POS system. 

We understand that 2020 has presented some unique challenges to the restaurant industry, which is why it is more important than ever to ensure that you have the correct restaurant technology in place, for a successful 2021.

Self-Service Kiosks are continuing to increase in popularity and no, you don’t need to be a large national chain to take advantage of the benefits kiosks have to offer. For diners that prefer take out or want to limit contact with employees while eating in, kiosks can help restaurants be successful, stay compliant, control social distancing and can be set up in strategic locations like counter tops, wall units or freestanding units.

Scan to pay is a feature built into Heartland Restaurant & MobileBytes point of sale systems and does not require any expensive software or hardware upgrades. This feature enables restaurant labor to operate at a very efficient level but also added benefits like offering a safe, contactless payment method.

If you are running a Windows-based point of sale system in your restaurant, you may be in for a surprise. Microsoft announced that Windows 7, a common operating system for most legacy point of sale systems, would face end of support January 14, 2020.