The summer months are exciting as the country is opening back up and entering a new phase of “normal." People are excited to get out, enjoy the summer and dine out with family and friends. Now that restaurants are open at 100% capacity, they are gearing up for a busy summer.
As exciting as all of this can be, restaurants are now facing a new problem…. a labor shortage.
The challenges the pandemic presented forced owners and employees alike to adapt to a new environment and embrace the use of modern point of sale technology. While some of the technology is not new to the market, restaurant owners are now realizing how important POS technology is to help restaurants stay profitable.
Now with the labor shortage, restaurant owners can use contactless technology, such as QR codes which gained popularity during the pandemic, to help streamline operations and operate with less staff than usual, while keeping current employees from experiencing burnout.
1. Tableside Ordering
Apple iPad Minis are compact, easy to carry and perfect for staff to use while taking orders tableside. Without the need to rush between stations and tables, servers can really engage with their guests while entering orders in real time and those orders are being sent directly the kitchen.
2. Pay At The Table
Like tableside ordering, not having to leave the table to process payments are timesavers for staff. The added benefit – pay at the table options are contactless and compatible with Apple Pay and smart NFC cards. Staff and guests can continue to use contactless technology with the benefit of guests feeling more comfortable when their credit card doesn’t have to leave the table.
3. QR Code Ordering
By integrating QR codes with a modern Point of Sale, guests can view a Web-Menu or even place Dine-In orders while dining inside the restaurant sitting at a table or bar. Staff can enhance the table service experience and service to guests while enjoy a streamlined restaurant operation. QR codes can also be placed on menus or marketing materials and used for takeout or delivery orders.
4. Online Ordering
For restaurants that do a lot of pickup and delivery, online ordering streamlines operations at the restaurant. Reducing the amount of time on the phone is a huge saver in labor, so staff can focus on other responsibilities.
When you're busy, every second counts. With the current pressure on employees to take on more responsibility, it is important to understand and utilize all the features a tablet point of sale system has to offer. These features improve restaurant operations and save your staff time allowing them to accomplish more in less time, service more guests, and avoid burnout.
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Cervion Systems is a Point of Sale provider with offices in Arizona, New York, Pennsylvania and South Florida. Founded in 1996, with over 20 years of professional POS service experience, Cervion is the leading VAR (value added reseller) offering restaurant Point of Sale. Cervion provides restaurants and bars with local sales and service, modern Apple iPad point of sale systems and affordable programs for new and existing restaurants. Please contact Cervion Systems at 877.476.7246 or sales@cervion.com.
