Our Fee Recovery Program (FRP) is designed with the restaurant operator in mind. Through this innovative program, independent restaurant owners are saving thousands of dollars annually by reducing or eliminating credit card related expenses, and even more on your POS system.*
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"By implementing the Fee Recovery Program, Oak Creek is saving thousands on their merchant service fees this year and 10% more customers are paying cash. These savings enable us to continuously reinvest in the business."
NATE - GENERAL MANAGER, OAK CREEK BREWERY & GRILL
Frequently Asked Questions
Why should we choose a Fee Recovery Program over surcharging?
A Fee Recovery Program applies fees to both credit and debit cards; while surcharging only applies fees to credit cards. The restaurant would still be responsible for paying the fees for debit cards.
What if my customers get upset with a Fee Recovery Program?
More and more customers have become accustomed to paying these fees without complaints. However, the fee recovery program gives merchants the ability to waive the FRP line item in the event of a customer satisfaction issue or an exception.
What type of savings can I expect with a Fee Recovery Program?
On average, most of our customers are saving thousands annually in merchant processing fees. In some cases, we can reduce or eliminate the cost of a point of sale system.
Do the customers pay the fees on tips with a Fee Recovery Program?
No, merchants are still responsible for the payment processing expenses for tips.
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